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markyoung
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3830 fullfeature down auto subscribe you to instant ink?

3830 fullfeature down auto subscribe you to instant ink? We travel a lot and do not want instant ink delivery's

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3830 fullfeature down auto subscribe you to instant ink?

Hi @markyoung

Welcome to the HP Support Community. I'd be happy to assist you.

 

The printer will not auto-subscribe to Instant Ink unless you do it manually. Have you already enrolled in Instant ink and would like to disable it?

 

You can cancel enrollment in HP Instant Ink at any time without penalty. Before you cancel the service, read the following information carefully:

  • HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.

    If you do not have the postage-paid envelope provided by HP, go to Recycling HP Instant Ink Cartridges to order an envelope.*

  • There is no pro-rated reimbursement for the remainder of your billing period.

  • Your service continues until the end of your current billing period.

  • If there are any charges for additional printing, your credit card is charged. Depending on when you cancel, the charge might appear the following month.

 

Sign in to your HP Instant Ink account to cancel your HP Instant Ink service.

  1. Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

    Your HP Instant Ink account page opens.

  2. In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

    Clicking printer drop-down list

  3. Check the Print History or the ePrint address of the printer to confirm you have selected the correct printer.

  4. In the My Account area, click Change Plan.

    Clicking Change Plan

  5. Click Cancel Enrollment.

    Clicking Cancel Enrollment

  6. Click Next, and then Cancel Enrollment to confirm your cancellation request.

    You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

Refer to this article to know more information about canceling instant ink subscription. Click Here

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation