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‎01-23-2020 04:55 PM

HP Recommended
Product: Hp Officejet 5740 all in one
Operating System: iOS

I have tried over ten different brands on photo paper all labeled 4 x 6. They will not fit into the 4 x 6 photo tray on my printer, I have to cut them down so they can fit.  Where can I get Photo paper that will fit  without me having to cut it. 

1 REPLY 1

‎01-28-2020 06:41 AM

HP Recommended

Hi @Sibermom

 

Welcome to the HP Support Community. I'd be happy to assist you with the photo printing issue. 

 

Please refer to page# 11 from the User Guide for steps to load the media. 

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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