12-30-2019 11:07 AM
Hi @Sunilkumar1060 ,
Welcome to the HP Support-Community.
I am sorry to hear that you have problems with your printer and the customer service of Hewlett-Packard.
However, most of the members at this community volunteering their time to help other people (myself included), so this is not the right place to ask about the progress.
I can only advise you to contact HP Support again to ask if there is any progress.
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I don't work on behalf of HP. | HP Expert program
12-31-2019 03:35 PM
@Sunilkumar1060 Welcome to HP Community!
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.