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Student
Posts: 1
Member Since: ‎08-11-2015
Message 1 of 6 (82,304 Views)

49.4c06 service error

Product Name: HP Laserjet 4250 printer
Operating System: Microsoft Windows 7 (32-bit)

I'm getting an 49.4c06 service error message on my HP Laserjet 4250 printer, can anyone help me with this.

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Associate Dean
Posts: 7,121
Member Since: ‎01-17-2009
Message 2 of 6 (82,295 Views)

Re: 49.4c06 service error

Disconnect the printer from the computer or network and turn it on and see if it comes to ready.  If it does, then there is a print job trying to print that is confusing the printer.  First you will want to delete all print jobs in the printq.  Next you will want to upgrade the firmware.  If none of this works see below:

 

49.4C02 or 49.4C06 error may be seen on the control panel when printing PDF files that contain malformed or incomplete fonts. This issue may also be seen when printing certain web pages that contain those fonts.

Workarounds:

Potential workarounds are:

  • Print with PCL 5 driver

  • Print with a PCL6 or PS driver with the "Send TrueType as Bitmap" option enabled from the Advanced tab of the printer (driver) properties

  • When encountered while printing web pages, try a different web browser

Top Student
Posts: 1
Member Since: ‎01-28-2016
Message 3 of 6 (73,516 Views)

Re: 49.4c06 service error

1/28/2016

 

I did the easy things.

 

1) turn HP 4350 on/off

2) disconnected the network cable

3) Deleted all print jobs.

4) took out paper

5) took out printer cartridge, put it back in.

6) repeated steps 1; 4-5 times

 

THIS IS WHAT WORKED.

 

IT person, downloaded and installed:

 

1) New print drivers

2) New firmware

 

WORKS GREAT!

 

HTH someone out there in the great ether.

 

 

 

Student
Posts: 1
Member Since: ‎03-17-2016
Message 4 of 6 (68,257 Views)

Re: 49.4c06 service error

Thank you for your message. It works on HP 2420 too.

Honor Student
Posts: 2
Member Since: ‎08-25-2014
Message 5 of 6 (26,888 Views)

Re: 49.4c06 service error

Firmware update to v8.260.1 worked for me. Thank you.
Honor Student
Posts: 2
Member Since: ‎08-25-2014
Message 6 of 6 (26,885 Views)

Re: 49.4c06 service error

For my Laserjet 4250 that is.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation