cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
3 2 0 0
Message 1 of 6
140
Flag Post
HP Recommended

Solved!

5 month free trial Instant Ink

Microsoft Windows 7 (64-bit)

Hi

I bought a new HP printer  that comes with 5 months inks included , but I don't see anywhere my 5 months ?

I have logged in my account, but nothing.

How do I claim my 5 months free inks?

 

5 REPLIES 5
Highlighted
HP Support Agent
HP Support Agent
9,682 9,675 612 744
Message 2 of 6
103
Flag Post
HP Recommended

Solved!

5 month free trial Instant Ink

Hi @CMorry

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you already enrolled the printer in HP Instant ink?

Click here to know how to sign up.

 

Also, could you kindly send a picture of the offer where it is mentioned about 5months of free ink for better assistance?

 

If the printer is already enrolled, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
3 2 0 0
Message 3 of 6
93
Flag Post
HP Recommended

Solved!

5 month free trial Instant Ink

Thank you, as been fixed, now I can see the 5 months in my account after the enrollment

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
9,682 9,675 612 744
Message 4 of 6
79
Flag Post
HP Recommended

Solved!

5 month free trial Instant Ink

@CMorry

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
2 1 0 0
Message 5 of 6
33
Flag Post
HP Recommended

Solved!

5 month free trial Instant Ink

Could you please also help me as I have the same problem 

Reply
0 Kudos
Highlighted
New member
3 2 0 0
Message 6 of 6
20
Flag Post
HP Recommended

Solved!

5 month free trial Instant Ink

Hi,  to resolve the problems  you will need to still select one of the monthly option,,e.g I have selected 7.99. Give the credit cards and from the Printer the offer will applied such 5 months free. After that you will be charged the option you wish, e.g if I don't change it will be 7.99 at month, but I can change it for lower price with less pages. My advice is to contact the customer service by phone , they will guide in  the all process. I hope it helps

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation