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5052 won't reconnect to new router

HP Recommended
Microsoft Windows 10 (32-bit)

I have an HP Envy 5052. It worked fine. We switched internet providers and now it won't connect. It just spins after selecting the router on the screen. I even tried hotspotting my phone. After entering the password it spins for a bit and says it cannot connect.

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HP Recommended

Did you restore the printer to the original network settings?
1. From the Home screen, touch (Wireless) and then touch ( Settings ).
2. Touch Restore Network Settings, and then follow the onscreen instructions.
3. Print the network configuration page and verify that the network settings have been reset.

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HP Recommended

Reseting to factory did not work. 

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HP Recommended

You are using the 2.4 GHz band to connect to the printer?

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