12-31-2019 01:46 AM
Hi. I have a 5820 Hp Inkjet and I am experiencing the problem identified in the picture above. All the prints have the same issue. At the end of each print the printer makes an abnormal sound (like the rollers are trying to grab the paper, unsuccessfully).
The rest of the print is excellent, as I say just the final part of the print.
I am printing borderless on A5 photo glossy paper. I have tried many different settings, paper etc and they have little effect .
Thanks for any advice
12-31-2019 09:14 AM
Results of searching for "HP 5820 inkjet":
If this is your printer,
Specifications > Paper Handling
- A5 paper is supported but only for "Plain paper"
- Media type Photo paper is not supported in size A5
- Custom paper sizes are purported to only work in Mac OS for this printer
- Normally, the job would fail (before printing) and display a wrong paper type and size combination
If the paper is "Premium" paper, try a less expensive paper.
Assuming you can get the printer to accept the paper size and paper type combination,
HP Advanced Photo Paper is accepted by most printers.
If you are using a non-HP product (paper), try a less expensive paper in that product line.
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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