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pegc35
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Message 1 of 2
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HP Recommended

6830 Printhead

Office Inkjet 6830

I've had 3 Office Inkjet 6830 printers.  The auto feeders NEVER worked on any of them and the printheads fail after 3 years.  Each time the printhead failed I had just purchased and installed all new ink cartridges.  Out the cost of the ink ($130) and forced to buy a new printer. Neighbor has her Brother printer 10 years!  Why can't HP make better quality products?  I'm so very disappointed in HP. 

 
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HP Support Agent
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Message 2 of 2
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HP Recommended

6830 Printhead

@pegc35,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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