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Solved!

6x4 printing from apple MacBook Pro photos app

HP Recommended
Envy 5546
macOS 10.14 Mojave

I can print from anywhere, almost. I want to print a couple of photos of a trip that show in my photos app. However, the printer makes a noise and then says no paper even though there is plenty of A4 paper in it. I don’t know the answer so help is required please. Is it something like I need to load 6x4 paper into the photo tray? Help please.

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HP Support Agent
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@Mal67

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Adjusting the print settings may resolve the issue, let's try these steps:

1.) Open the Photos app and select the photo that you want to print.

2.) Click File, and then click Print.

3.) Select a layout, and then click Print.

4.) Click the unnamed print options menu at the center of the dialog and select Media & Quality. Click Feed from and select Main Tray.

 

5.) Click the unnamed print options menu at the center of the dialog and select Paper Handling. 

 

6.) Check the box"Scale to fit paper size". Click Destination Paper Size and select A4.

 

7.) Click Print.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

Senan6806


I am an HP Employee

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Thanks for that. Works fine now.

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HP Support Agent
HP Support Agent
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@Mal67

 

You are welcome 🙂

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!

Senan6806


I am an HP Employee

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