Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

6x4 printing incorrectly

Envy 5032
Microsoft Windows 10 (32-bit)

Hi, I'm trying to print from Photoshop onto 6x4 paper. The print always seems to be off, printed more to one side and more to the bottom of the page leaving irregular gaps on the left and top. But the print also seems to be too large for the paper. I.e there is a black line border around my work which should leave a white border between the print and the edge if the page and this is massively reduced.  I have even changed the photoshop picture size to be bang on the mm measurements and still it doesn't work. Is there anything I should click or check. My setup is 4x6, normal Margins, Borderless, Hp photo Paper, shrink to fit. Please help

HP Support Agent
HP Support Agent
20,684 20,584 1,146 1,235
Message 2 of 2
Flag Post
HP Recommended

6x4 printing incorrectly



Welcome to HP Support community.


Update the printer firmware

Here are the steps:- Click here


Create a custom size to print on 6x4 size paper:

Here are the steps:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation