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6x4 printing incorrectly

Envy 5032
Microsoft Windows 10 (32-bit)

Hi, I'm trying to print from Photoshop onto 6x4 paper. The print always seems to be off, printed more to one side and more to the bottom of the page leaving irregular gaps on the left and top. But the print also seems to be too large for the paper. I.e there is a black line border around my work which should leave a white border between the print and the edge if the page and this is massively reduced.  I have even changed the photoshop picture size to be bang on the mm measurements and still it doesn't work. Is there anything I should click or check. My setup is 4x6, normal Margins, Borderless, Hp photo Paper, shrink to fit. Please help

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6x4 printing incorrectly

@SeanSheepy

 

Welcome to HP Support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Create a custom size to print on 6x4 size paper:

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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