05-11-2020 03:32 PM
I have had my HP Envy 4520 for a year or so and it worked perfectly with my Win 7 laptops . Recently, I purchased a windows 10 Lenovo laptop and there is an 8 minute delay after each time I print before it will print another job. I honestly have not had the patience to see if the 1st print job will delete on its own prior to moving onto the next print job because it takes so long. I go into the printer settings and delete the print job and then wait 8 minutes. I did have lots of issues printing duplex and have uninstalled and reinstalled the printer as well as run scan doctor. Finally got duplex to work successfully, Any advice?
05-18-2020 01:30 PM
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
Let's try a power reset on the printer
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Check the printer preferences
Selecting certain paper types or printing in Best quality can slow print speeds. Print with plain paper in Normal or Draft quality for faster print speeds.
Search Windows for printers, and then click Printers & scanners in the list of results.
Click your printer, and then click Manage.
Click Printing Preferences.
Click the Paper or Paper/Quality tab.
In the Type or Paper Type field, make sure Plain Paper is selected.
Adjust the print quality.
HP Inkjet and LaserJet printers:
In the Print Quality field, make sure Draft or Normal is selected.
HP Laser printers:
Click the Graphics tab, and then click Standard in the Quality field.
Click OK or Apply to confirm the changes.
Try steps 4 to7 in the document - Slow Printing (Windows)
Hope this helps! Keep me posted.
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