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Rob332
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8025 Paper Feeder Problems

8025
Microsoft Windows 10 (64-bit)

Prints every other envelope and every few times grabs 3-4 envelopes and ruins them.... I have tried different settings 

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HP Support Agent
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8025 Paper Feeder Problems

@Rob332, Welcome to HP Support Community!

 

I understand you have issues with printing on envelopes. Refer to the Product Specifications for the HP OfficeJet Pro 8025 All-in-One Printer (1KR57A)  to learn more about supported media types and sizes.

 

Also, refer to the document HP Printers - Printing Envelopes (Windows) for help on printing envelopes.

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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