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8025 printer color quality is poor

office jet pro 8025
Microsoft Windows 10 (64-bit)

Printing color photos on 4x6 photo paper and the quality is very poor. Very muddy and flat look. Lacks vibrant and sharp look that I had on older HP printer (which had photo black ink). Brand new printer. All test pages (of solid colors) print perfectly. 

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HP Recommended

8025 printer color quality is poor

@MartyO 

Hello,

In order to resolve this issue, please update the printer firmware using the HP link below.

https://ftp.hp.com/pub/softlib/software13/printers/ojp8020_8030/OJP8020_OJP8030_1921A.exe

In case of need, please do not hesitate to sollicite us.

Best regards,



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8025 printer color quality is poor

I downloaded the exe and updated the printer software. No improvement on the color photo printing. 

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