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8028 cartridge door doesn't open

new 8028 printer, installing cartridges for first time and cartridge compartment door is stuck on the left side and won't open.

 

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8028 cartridge door doesn't open

Hi,

 

Please follow this document for first time printer set up.

 

https://support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/...

 

Hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.
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