8600 Pro Premium connected to network wired shows as not connected on devices list

[Pickles2011]

My 8600 Pro Premium printer is wire connected to my network and works fine (exception below) but shows as not connected on the devices list on my Win 10 desktop.  What gives?  Private network. 

I also cannot connect to it from my laptop which is connected via wireless to the network.

[MarcelusWallace · Accepted solution]

Hello, and welcome to the HP Community @Pickles2011,

I understand you are experiencing issues with connecting your HP Officejet Pro 8600 Premium. I will be happy to help.

Here are a couple links to documents that offer some troubleshooting solutions to connection issues. Try out the steps, and let me know the results.

HP Printers - Printer Not Found During Network Driver Setup (Windows)

Wireless printing center - Troubleshooting issues

If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.

I hope this helps, and have a great day.

[Pickles2011]

The printer and scan doctor shows everything is working properly and I have always been able to print from my desktop to the printer, however it still shows in the devices list as not connected.

[Pickles2011]

On the issue of the Printer not connecting with my laptop which is connected to the network wirelessly, I have 3 bands on the router......two 2.4g and one 5 g.  Once I got connected with the same 2.4g band the printer was on everything works fine. 

[Pickles2011]

To be clear, the answer provided did not change my issue.  The printer still shows as NOT CONNECTED in the Win 10 devices list.  Printer was functioning before and still does.