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Charles_Purvis
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Message 1 of 2
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8610 Printerhead error

HP 8610 all in one

I replaced the ink cartridges in y 8610, using the cartridges supplied by HP Instant Ink, and now I'm persistently received the error message:

"The printhead appears to be missing, not detected, or incorrectly installed."

 

I continue to receive this error even after going thru the various troubleshooting approaches outlined on the HP Support page: reinstalling the cartridges, resetting the printhead, etc.

 

The printer was working fine up until this, although it was very low on ink.

 

Now what?

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8610 Printerhead error

Hi @Charles_Purvis

 

Welcome to the HP Support Community. 

 

Let's try these steps - HP Printers - Printhead Errors
 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

  

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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