09-19-2019 03:43 PM
got a message that I had a private message with instructions... no such message. When i try to do wireless setup, I get message on 8620 screen that this is locked by administrator. Heck, I am the only one working this and I did not lock it!
How do I start over?
09-22-2019 04:33 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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