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8710 Will not print card stock

Microsoft Windows 10 (64-bit)

I have researched all suggestion I can find on the subject of my HP 8710 not printing heavy paper.   It will only print regular 20 lb paper with any quality.   I have done all that I know of.    Does anyone have any new suggestions besides another printer?   I have had many HP printers over the years.   This is by far the WORST.    Junk in my opinion.   

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HP Recommended

8710 Will not print card stock

Hi @mike1996


Welcome to the HP Support Community. 


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


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