Administrator settings in Embedded Web Server: Recover Username, Password

[AkashKr]

Administrator settings in Embedded Web Server.
I am not able to reset or retrieve user name and password for advance settings of HP inkjet 410.

How I can reset the user name and password of it.

[The_Fossette]

@AkashKr,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are unable to access the advanced settings page on the EWS.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you perform a network reset on the printer and check if it helps.

Here is how it is done.

● Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for five seconds.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[AkashKr]

Hi The_Fossette,
thanks for response.

It didn't work with this printer. I have already tried same process as in written in booklet, contact local customer care on phone.
It still asks credential which I don't have.

I tried to reset using USB connection, but again same screen pop up for entering credentials 

[The_Fossette]

@AkashKr,

Have you tried the default password? (12345678)

I recommend you update the printer firmware following the steps in the below article as it will flash the firmware and install the new one.

https://support.hp.com/us-en/document/c02919168

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!