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‎12-08-2019 07:41 PM

HP Recommended
Product: HP Desk Jet 2549
Operating System: iOS

The AirPrint doesn’t work on iPhone or from the computer with the new Spectum modem and router that was sent to replace the older version . The WiFi is working fine but the HP printer doesn’t recognize the new router it seems.

1 person had the same question
1 REPLY 1

‎12-08-2019 08:07 PM

HP Recommended

Using the computer verify that the 2.4G & 5G network are working, and that they both do not have the same name.

If the name is the same, then change the 5G name, then connect the printer to the 2.4G network.

 

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