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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
InkJet 6700 Premium
Microsoft Windows XP

Just recently have seen Missing or failed printhead message on the printer's display.

Am using genuine HP cartridges, refilled by Costco.

3 REPLIES 3
HP Recommended

Take a look at this link.

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HP Recommended

Power on and off to reset doesn't work.

HP Recommended

You will need to replace it.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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