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Office Jet Pro 9025
Microsoft Windows 10 (64-bit)

This is a brand new purchase.  Everything else works fiine   Have reinstalled drivers and still the same problem

4 REPLIES 4
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@Marvhow

 

Welcome to the HP Support Community.

 

What is the issue with the Feeder? Please elaborate. 

 

Thanks 🙂


I am an HP Employee

HP Recommended

NEW 9025 PRINTER  --can't get document feeder to work with scans.  Works fine w/ copyiing

HP Recommended

 

I can't get it to feed when scanning from the computer.  Also I can't figure out how to use the two paper trays.   I want to use different paper in each and decide which one to print from.  NEED HELP

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@Marvhow

 

Welcome back!

 

Are you able to copy from the Feeder?

 

This document should help you adjust the settings on your Computer in regards to the tray selection and size: https://support.hp.com/in-en/document/c02227495

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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