01-21-2020 02:16 PM
Trying to scan document. Inserted document into automatic document feeder and document feeder did not work.
Was able to flatbed scanner and sent scanned document to my computer, but the automatic document feeder does not work.
Purchased product today, 1/21/20.
Solved! Go to Solution.
01-21-2020 04:44 PM
Issue resolved after I called HP Sppt. The HP 5255 Officejet Printer I purchased today is still under warranty.
Had issue with damaged color cartridge. They are sending replacement color cartridge.
They then downloaded drivers which resolved automatic document feeder issue.