• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-27-2020 10:20 AM

HP Recommended
Product: Office jet 4063 printer
Operating System: Microsoft Windows 10 (32-bit)

Can't get multiple sheets to feed

3 REPLIES 3

‎01-29-2020 03:55 PM

HP Recommended

@40Ford

 

Are you getting any error messages or are the papers just not going through the ADF?

 

I was unable to pull up any record for the Office Jet 4063.

 

To assist you better, Please provide me with the complete printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎01-30-2020 10:48 AM

HP Recommended

The model is 4630

Tags (1)
Was this reply helpful? Yes No

‎01-30-2020 04:38 PM

HP Recommended

@40Ford

 

Please ensure that the printer has the latest Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

 

Also follow the instructions in this Link: https://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/model/530... to clean the Paper Pick rollers

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.