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Lorenzo00
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Message 1 of 2
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HP Recommended

Automatic front/back

Microsoft Windows 10 (32-bit)

My Hp Envy 5547 doesn't work with automatic front/back, but in manual mode it works corretly. How do I reset the automatic?

 

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Message 2 of 2
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Flag Post
HP Recommended

Automatic front/back

@Lorenzo00

 

Welcome to HP support community.

 

Are you getting any error message?

 

Meanwhile:

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Reply with the requested information for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

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