01-03-2020 07:39 AM
My Hp Envy 5547 doesn't work with automatic front/back, but in manual mode it works corretly. How do I reset the automatic?
01-06-2020 08:53 PM
Welcome to HP support community.
Are you getting any error message?
Perform a power reset
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Plug back the power cable straight to a wall outlet and printer without any surge protector.
- Turn on the printer.
Reply with the requested information for more assistance.
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