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‎12-11-2019 12:44 PM

HP Recommended
Product: hp office jet pro 8710
Operating System: macOS 10.15 Catalina

I want to print a B&W document. I have new black and magenta cartridges. Cyan and blue are depleted. The message says depleted cartridges must be replaced to resume printing. Seems a bit ridiculous that I have to buy new color cartridges to print B&W. Is there a work around?

1 person had the same question
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Accepted Solutions

‎12-11-2019 01:01 PM

HP Recommended

No because of the design of the printhead.

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4 REPLIES 4

‎12-11-2019 01:01 PM

HP Recommended

No because of the design of the printhead.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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‎12-11-2019 01:50 PM

HP Recommended

Thank you.

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‎12-11-2019 04:15 PM

HP Recommended

So even though I have never used the color cartridges, I have to replace them all whenever I replace the 950XL black cartridge???

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‎12-11-2019 05:31 PM

HP Recommended

No, Sally, only if those cartridges are depleted. If the Cyan, blue and magenta cartridges are not depleted, you do not have to replace them when you replace the black XL cartridge. I just installed new black and magenta cartridges, but I cannot print in B&W unless  I also replace the cyan and blue. 

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