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‎09-16-2019 01:06 AM

HP Recommended
Product: Hp Ink Tank wireless 415
Operating System: Microsoft Windows 10 (64-bit)

I purchased my Hp Ink Tank wireless 415 1 week ago and its brand new and covered under warranty, my color prints are ok but in my black and white prints i find horizontal lines which i feel its not the quality print. please check my diagnostic page image, you can find streaks at the corner of darkest vertical line. is it normal, i had cleaned and aligned the printer heads more than 15 times.

thank you very much.1st scan.jpg

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2019 09:52 AM

HP Recommended

@Zaheerbasha,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c05627782

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-18-2019 09:52 AM

HP Recommended

@Zaheerbasha,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c05627782

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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