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josuberri69
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Message 1 of 2
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HP Recommended

Black cartridge doesn't work

hp6520
Microsoft Windows 10 (64-bit)

Last time I changed the black cartridge didn't work. I changed it again to see whether it was that cartridge itself the issue. But it doesn't work either. The other cartridges work perfectly. And the black cartridge has ink as I touched in, stamping a black circle in my finger.

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Message 2 of 2
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HP Recommended

Black cartridge doesn't work

Hello,

Please click https://support.hp.com/us-en/product/hp-photosmart-6520-e-all-in-one-printer-series/5169038/document...  to access the steps that should resolve the issue .

 

Note: Please try all the steps as mentioned in the troubleshooting document. 

Regards,
Jabzi

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Although I am an HP employee, I am speaking for myself and not for HP.
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