02-09-2020 05:04 AM
Last time I changed the black cartridge didn't work. I changed it again to see whether it was that cartridge itself the issue. But it doesn't work either. The other cartridges work perfectly. And the black cartridge has ink as I touched in, stamping a black circle in my finger.
02-09-2020 06:25 AM
Please click https://support.hp.com/us-en/product/hp-photosmart-6520-e-all-in-one-printer-series/5169038/document... to access the steps that should resolve the issue .
Note: Please try all the steps as mentioned in the troubleshooting document.
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.