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jrjrjr312
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Message 1 of 2
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Black ink cartridge - not being used

???
Microsoft Windows 10 (32-bit)

My printer is not using the Black ink.  I have cleaned the printheads etc but no joy

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HP Support Agent
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Message 2 of 2
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HP Recommended

Black ink cartridge - not being used

@jrjrjr312

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂


I am an HP Employee

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