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AdrianoSG
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Message 1 of 4
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Black ink not drying

Envy 5530
Microsoft Windows 10 (64-bit)

I am trying to print some photos with an ENVY 5530 and a glossy premium paper from HP as well.

 

But for some reason the black parts are not drying. I changed the options to a glossy paper but I still not drying. I noticed that some people mentioned to change the media but I don't know what this means. 

 

Thanks!!

3 REPLIES 3
B_Will
Level 6
506 498 31 38
Message 2 of 4
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Black ink not drying

In the case of a printer the media is the paper.

 

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AdrianoSG
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Message 3 of 4
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Black ink not drying

Thanks!...So I am doing right by changing the media to HP Glossy paper...but even with this configuration, the black ink it is still not drying =/

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B_Will
Level 6
506 498 31 38
Message 4 of 4
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Black ink not drying

Just a side question, does the paper package say ColorLok?

Try a different Glossy Paper.

 

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