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Black ink not working after printer sitting unused

HP Photosmart 5520
macOS 10.15 Catalina

My printer has sat unused for almost a year. When I tried to print something recently, the black ink was streaky and barely visible so I bought a brand new cartridge. Now, even after replacing the cartridge, the problem persists. It got slightly better after running the cleaning cycle a couple of times, but it's still not fully resolved.

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Black ink not working after printer sitting unused

Try cleaning again in 24 hrs.

The ink has dried in the printhead.

You can try cleaning the printhead manually, youtube has may vids on this topic.

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Black ink not working after printer sitting unused

So there is dried ink in there, even though I replaced the cartridge?

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Black ink not working after printer sitting unused

The cartridges sit in the printhead.

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Black ink not working after printer sitting unused

This actually made it worse. Now it's printing 0 black ink. I keep re-cleaning it and getting the same result.

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Black ink not working after printer sitting unused

You can try cleaning the printhead manually but it can get messy.

Youtube has many vids on this subject.

 

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Black ink not working after printer sitting unused

I did manually clean the printhead. Now it's not printing black ink at all.

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Black ink not working after printer sitting unused

There is not much else you can do.

If you replace the printer with another inkjet make sure to use it at once a week.

I have setup Task to print a file once a week to all my inkjets.

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