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Koiking Honor Student
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Black ink won’t print. All other colors work fine

SDGOB-1241
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I installed new cartridge clean and aligned heads also checked the top vent

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HP Support Agent
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Black ink won’t print. All other colors work fine

@Koiking

 

Welcome to HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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Koiking Honor Student
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Black ink won’t print. All other colors work fine

Hello  the product # Is SDGOB-1241

thank you

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HP Support Agent
HP Support Agent
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Black ink won’t print. All other colors work fine

@Koiking

 

I am unable to pull up any printer details with the information you provided.

Provide the complete printer model number?

Meanwhile, make a copy and  check if that prints fine?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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