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Black printhead needs clearning daily on 6960 Officejet Pro attached to Mac computers

Example: PavilioOfficejet Pro 6960
macOS 10.15 Catalina

The black ink is printing very streaky. Cleaning the printhead solves this but the head is needing cleaning on a daily basis. Not printing a huge volumn as on 300 page per month instant ink plan.  Any ideas of how we can improve the situation. 

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HP Support Agent
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HP Recommended

Black printhead needs clearning daily on 6960 Officejet Pro attached to Mac computers

@robemmer, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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