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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (57 Views)

Blank text is not printing

Product Name: HP Officejet Pro 6830

I'm having an issue with my printer.

 

 I changed the black ink cartridge and it is now not printing anything with black text.  I have run through all the solutions offered on the HP support page. 

 

 

Any suggestions?

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Provost
Posts: 29,553
Member Since: ‎11-17-2008
Message 2 of 2 (35 Views)

Re: Blank text is not printing

Are there any error messages? The troubleshooting steps in the document here may help resolve black not printing in your Officejet 6830.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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