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Locked

‎12-05-2019 02:07 PM

HP Recommended

Just had a message after printing stating Printing will be blocked soon. Never had this before and no idea why. Has this happened to anyone and any suggestions, thanks in advance.

1 REPLY 1

‎12-05-2019 02:28 PM

HP Recommended

@AnnaGM 

 

We do not have any context for your request.

 

Without any information at all, I would guess you recently disabled / terminated your subscription to Instant Ink.

 

If that is the case,

You must remove the Instant Ink cartridges.

Ideally, per the contract, you should return the Instant Ink cartridges to HP (they are not your property).

 

Purchase and install a full set of HP genuine cartridges.

 

Website > Help, Information, How-to:  HP Instant Ink

Cancelling Your HP Instant Ink Service

 

Not your issue?

 

Try again.

For example:

Rephrase your question:  Provide all the requested information (printer model, Operating System / version) and ask for help.

 

Brilliant Post - How to Ask Your Question

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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