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NigelSkye Honor Student
Honor Student
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Blue screen with symbol and number 00829C98

Envey Photo 7800 all in one printer series
Microsoft Windows 10 (32-bit)

Blue screen with symbol and number 00829C98. The printer will not respond to anything

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Grad Student
Grad Student
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Solved!

Blue screen with symbol and number 00829C98

have you tried a hard reset?  with the unit powered on, unplug it and wait about 5 mins, make sure to tap the on/off button.  plug the printer back in, turn it on and see if you get anything different.  

NigelSkye Honor Student
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Solved!

Blue screen with symbol and number 00829C98

That worked, many thanks

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