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Honor Student
Posts: 2
Member Since: ‎09-13-2018
Message 1 of 3 (66 Views)
Accepted Solution

Blue screen with symbol and number 00829C98

Product Name: Envey Photo 7800 all in one printer series
Operating System: Microsoft Windows 10 (32-bit)

Blue screen with symbol and number 00829C98. The printer will not respond to anything

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Accepted Solution

Re: Blue screen with symbol and number 00829C98

have you tried a hard reset?  with the unit powered on, unplug it and wait about 5 mins, make sure to tap the on/off button.  plug the printer back in, turn it on and see if you get anything different.  

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Grad Student
Posts: 193
Member Since: ‎10-20-2017
Message 2 of 3 (57 Views)

Re: Blue screen with symbol and number 00829C98

have you tried a hard reset?  with the unit powered on, unplug it and wait about 5 mins, make sure to tap the on/off button.  plug the printer back in, turn it on and see if you get anything different.  

Honor Student
Posts: 2
Member Since: ‎09-13-2018
Message 3 of 3 (35 Views)

Re: Blue screen with symbol and number 00829C98

That worked, many thanks

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