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‎12-23-2019 10:46 AM

HP Recommended
Product: Officejet 200 Mobile Printer
Operating System: Microsoft Windows 10 (64-bit)

What can cause blurry printing?   I have an Officejet 200 Mobile Printer, and printer output is almost unreadable.  I thought it was a problem with the screen-shot software I was using, but I just printed a calendar, and the text, as well as the lines that make the months are blurry, both black as well as color.  The printer is two years old; out of warranty but is that the kind of lifespan HP makes these days?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2019 12:39 PM

HP Recommended

@ErnieLane2, Welcome to HP Support Community!

 

I would suggest you follow the steps below and see if that helps.

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Perform the troubleshooting steps from the document  Fixing Poor Print Quality and see if that helps.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-25-2019 12:39 PM

HP Recommended

@ErnieLane2, Welcome to HP Support Community!

 

I would suggest you follow the steps below and see if that helps.

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Perform the troubleshooting steps from the document  Fixing Poor Print Quality and see if that helps.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎12-25-2019 03:09 PM

HP Recommended

I recently got a new computer and so I am using those updated driver software.

 

I went through the printer alignment routine and just ran Step 7, printing a quality report.   It looks fine for now.

Was this reply helpful? Yes No

‎12-26-2019 03:12 AM

HP Recommended

@ErnieLane2

 

That's great! Happy to hear that.

 

Cheers 🙂

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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