08-05-2016 01:27 AM
I recently bought a hp OfficeJet 8620 Pro and I am now testing some important functions for my business. One of them is borderless printing of flyers with A4 format. But the problem is: even if i choose "A4 borderless" as paper size and "photo paper" as paper format it always prints a white border around te whole page - so it is not printing borderless as chosen from menu. The flyers I want to print have all pdf format and I print them from a programm called "document viewer", but using another programm for printing borderless such as gimp doesn't make any difference!
By the way: I am using Linux (Lubuntu 16.04) as operating system, the printer is plugged in via usb and the driver I am using is "HP Officejet Pro 8620, hpcups 3.16.3".
Please help me to find a solution for this huge problem, because printing flyers for my small business is one of the most important reasons I bought this printer for and I urgently need to print some (borderless) flyers for the weekend too.
Thanks in advance!
Solved! Go to Solution.
08-05-2016 01:47 AM
Have you followed these steps?
BTW, I don't know why that's in the LaserJet section.
08-05-2016 02:30 AM
What paper do you use?
Borderlett printing is only supported on specific paper types such as Photo Paper, Brochure Paper, etc,
It is not supported on a Plain Paper which is too thick for borderless printing..
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08-05-2016 05:44 AM
yes I have followed these steps, at least as far as it was possible. The shown screenshot is from a windows system, not linux so I can only reconstruct the notes for a linux based system, e.g. lubuntu in my case.
In printer settings i already chose "A4 Borderless 210x297mm", another option or media size as "edge to edge" or "brochure media" ist not appering in drop down menu and is therefore not available. So unfortunately this hint doesn't help me at all but thanks anyway.
08-05-2016 05:56 AM - edited 08-05-2016 05:57 AM
I am using "Special InkJet Paper Professional" with 105g from the company "Sigel" for printing flyers on or better I say try it so. Just for fun I tried it on plain paper yesterday, but now as you say that this is even less meaningful I do not need to try this any further. I did not know that there are special formats , paper types or thicknesses as a condition of borderless printing . Where is this listed? I couldn't find any further information for that.
Is there special Brochure Paper from Hp I need to print this flyers on or is printing flyers only possible with special paper from hp an not with any other special paper from other companies?
08-09-2016 01:16 AM - edited 08-09-2016 01:17 AM
it's me again. Yesterday I solved the "problem". The problem was that the image of the pdf which I wanted to print borderless had the size 210mm x 297 (A4), but I had to scale it bigger to 214,5 mm x 300,9mm until it had the correct size for borderless printing (A4).
Unfortunately, these strange dimensions do not exactly appear in the media size dialog within the print settings in HP tools programm but rather in dialogue of the PDF viewer, if you select paper type and paper size. I don't understand this, but I does finally work and this is all I wanted. Anyway thanks for trying to help me!
08-09-2016 02:34 AM
the print preview indeed always showed a white border (I previously didn't attach this any importance, because everything looked ok at first sight) until I scaled the image bigger. In the print preview with normal A4 size it positioned the image on the top left corner and therefore had on the top right corner and on the bottom white margins. So scaling the image bigger than standard A4 size and centering it made the white border disappear completely and nothing else was cropped after printing.
I suppose the HP printer just didn't scale the image automatically by himself because there was no appropriate function in the driver to set up like in the driver of the Canon printer I had before. Therefore I noticed the wrong media size only now.
12-11-2019 03:28 AM - edited 12-11-2019 06:49 AM
Using these dimensions in MS Word (in cm) worked as well (white border still displayed in print preview). Many thanks.
However in addition I found (and read) that Paper Type in printer properties of Print dialog must be set to photo paper (e.g. HP Everyday Photo Paper, Matte) even if printing on normal paper, as borderless is not supported with plain papers.