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Student
Posts: 1
Member Since: ‎01-02-2018
Message 1 of 2 (121 Views)

Borderless printing.

Product Name: Deskjet Ink Advantage 1515 All-in-One
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

When I first time install my printer I have option to borderless printing in advance settings.

But now (I don't know from when and how) thers no opion for borderless printing !

I reinstall all with HP Print & Scan Doctor but no result.

I only can choose the HP 1510 Class Driver in my Win 8.1 Pro 64.

Thanks!

 

 

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HP Support Agent
Posts: 2,601
Member Since: ‎10-12-2016
Message 2 of 2 (93 Views)

Re: Borderless printing.

Hi @Reisch ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned below:

 

Root Level – printer driver re installation: 

  

I recommend you delete the driver and root level and retry, follow the steps below: 

  

In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6.) Open up the run command with the “Windows key + R” key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 

8.) Click on the “Drivers” tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

  

Once it is done, Follow this link and install the full featured driver software. Smiley Happy

 

Keep me posted, 

If the information I’ve provided was helpful,  

Give us some reinforcement by clicking the solution and kudos buttons,  

That’ll help us and others see that we’ve got the answers! 

Good Luck. Smiley Wink

Barachiel
I am an HP Employee

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