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Bought a new cartridge 678 for my HP deskjet ink advantage 3545 but not working

Inkjet 3545

I have an HP Deskjet Inkjet advantage printer 3545.

I tried installing a new HP ink cartridge 678 black and I got a message that cartridge needs to be replaced, though its a new cartridge bought from an authorized HP store. 

Has anyone faced the same problem, does anyone have a solution, why does this happen? 

Thanks  

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Bought a new cartridge 678 for my HP deskjet ink advantage 3545 but not working

@DNW1

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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