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Holly_D
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Message 1 of 2
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HP Recommended

Bought wrong ink cartridge

I bought the wrong ink cartridge for my HP 2630 printer. Instead of getting 304, I got 300. The store won't refund since the original package has been opened. Is there any way I can use the new cartridge?

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HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Bought wrong ink cartridge

@Holly_D,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you have bought wrong cartridges for your printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

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