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heathermary
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Brand new HP Deskjet 2652 will not print at all. Flashing tri color lights as well.

HP Deskjet 2652
Microsoft Windows 10 (64-bit)

Hi, 

I spent an hour with tech support this afternoon. I have a brand new HP Deskjet 2652. I t will not print not will it run a test page 

. Also the tri color light is flashing. 

 

Please help 🙂

Ty 

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Brand new HP Deskjet 2652 will not print at all. Flashing tri color lights as well.

@heathermary, Welcome to HP Support Community!

 

I'd recommend you follow the document Blinking Lights to resolve the issue. 

 

If the issue persists, it could be a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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