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Built-in network


My printer will no longer print wireless.  Message states built in network capabilities have been disabled, contact network administrator or person who set up the printer.  I am both.  I have not disabled it.  How do I turn it back on?

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Built-in network

Hi @Areatta

Welcome to the HP Support Community. I'd be happy to assist you.


Is the blue wireless light on the printer steady or blinking?


Let us try these steps to resolve this issue:


Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.


On the printer screen, go to Setup > Network > Restore network defaults

Go back to Network > Wireless > Wireless setup wizard and select you network.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

I am an HP Employee

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