01-25-2020 07:00 AM - edited 01-25-2020 07:01 AM
Having a HP Deskjet 2620 printer,
Ordered brand new official replacement cartridges and now get a message use "Setup" Cartridges. Long time ago that those cartridges have done their job... How can i bypass this message?
01-29-2020 01:07 PM
@Etienne76 Welcome to HP Community!
I understand that you would like to bypass the setup ink cartridges.
Do not worry. I will try to fix the issue.
Please Install standard replacement ink cartridges in place of the SETUPs ink cartridges
If the issue still persists, please perform the below steps and check for the issue.
Open the ink cartridge access door.
Press and hold the Wireless button for 3 seconds.
Close the access door. A Load Paper message displays on the control panel, and the printer begins initializing.
If the initialization does not begin, repeat steps a through c until initialization begins.
Follow the prompts on the control panel to complete initialization.
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".