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Message 1 of 39
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Bypass - SETUP Cartridge for ENVY 7155

HP Recommended
ENVY Photo 7155

I was gifted a refurbished HP ENVY Photo 7155 Printer without the SETUP Cartridges. I purchased cartridges but it will not let me use them. It says I have to have the SETUP Cartridges. Please let me know how I can by-pass this requirement so that I can use my printer. Thanks in advance!

38 REPLIES 38
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HP Support Agent
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Message 2 of 39
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Hi @Glamma5

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Message 3 of 39
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Please send me the solution. I have a brand new 7155 which came with NO inks. 

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Message 4 of 39
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Hi @designher

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Asmita
I am an HP Employee

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Message 5 of 39
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Can you send me instructions for this?

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Message 6 of 39
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Hi @Treal1

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Asmita
I am an HP Employee

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Message 7 of 39
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I am having the same issues. can not get pass the SETUP cartridge install section 

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Message 8 of 39
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Hi @IvanW82

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Let me know. 

Asmita
I am an HP Employee

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Message 9 of 39
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Thanks for the reply. I have that info already. I am in need of the steps to bypass the SETUP cartridge step. I got this printer as a refurbish and it only can with regular ink. TIA 

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the model I have is the ENVY Photo 7155

 

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