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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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HP Support Agent
HP Support Agent
14,399 14,401 1,406 1,633
Message 11 of 39
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Hi @IvanW82

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Asmita
I am an HP Employee

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Message 12 of 39
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Hey, I am having the same problem, can you send me the instructions too?

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HP Support Agent
HP Support Agent
14,399 14,401 1,406 1,633
Message 13 of 39
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@Drew28

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

Asmita
I am an HP Employee

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Message 14 of 39
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The same has happened to me! Is there any way to bypass this step??

 

Please HELP!!!

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HP Support Agent
HP Support Agent
3,361 3,344 152 201
Message 15 of 39
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Hi @Yellagurl88

 

Welcome to the HP Support Community. I'd be happy to assist you.

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

 Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

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Message 16 of 39
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Yes this helped and it’s working perfectly. Thank you so much for your help!!!

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HP Support Agent
HP Support Agent
3,361 3,344 152 201
Message 17 of 39
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 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

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Message 18 of 39
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Hi there I have also just received a 7155 that I believe to be refurbished without any setup ink, I didn’t even know this was a thing before I bought the printer. Can you please help me bypass the set up message?

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HP Support Agent
HP Support Agent
22,544 22,437 1,232 1,335
Message 19 of 39
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@Kendog90

 

Welcome to HP support community.

 

I am sending you a private message with the steps to bypass the setup cartridges message on the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Message 20 of 39
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I am having the same problem as mentioned by others.... I need to bypass the SETUP cartridge message to use my "Display"- bought HP ENVY Photo 7155 Printer... Please Help.

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Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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