I purchased the printer brand new and I am using the cartridges that came with it. I have turned the printer off and on, unplugged it, taken the cartridges back out and back in, etc........the message 'use SETUP cartridges' keeps coming up and I am unable to use the printer. Can you PLEASE HELP ME!!! I have attempted for several day and hours to resolve this and nothing works!!!!! SUPER FRUSTRATED!!!!