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Bypass 'SETUP cartridges' on ENVY 7858.

ENVY 7858

I purchased the printer brand new and I am using the cartridges that came with it.  I have turned the printer off and on, unplugged it, taken the cartridges back out and back in, etc........the message 'use SETUP cartridges' keeps coming up and I am unable to use the printer.  Can you PLEASE HELP ME!!!  I have attempted for several day and hours to resolve this and nothing works!!!!!  SUPER FRUSTRATED!!!!

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HP Recommended

Bypass 'SETUP cartridges' on ENVY 7858.

@birish1, Welcome to HP Support Community!

 

The only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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