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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Bypass Setup Cartridge
Create an account on the HP Community to personalize your profile and ask a question
08-01-2018 07:21 AM
Hello, I recently purchased a HP B110a second hand but it came with no documentation or setup cartridges which it apparently needs to even turn on. Is there a way to use the printer without these cartridges or anywhere I could buy them as I haven't seen any available. Thanks.
Solved! Go to Solution.
Accepted Solutions
08-02-2018 01:56 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I am sending you a private message suggesting next course of action.
Please check your private message icon in the upper right corner of your HP Forums profile.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
08-02-2018 01:56 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I am sending you a private message suggesting next course of action.
Please check your private message icon in the upper right corner of your HP Forums profile.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
08-29-2018 11:24 AM
Thank you for posting on HP Forums,
Barachiel is at your service.
I Understand you are in need of support,
And to help you out, I'm sending out a Private message with the required information's,
Keep me posted,
Good Luck. 🙂
Barachiel
I am an HP Employee
03-24-2019 05:41 PM
Welcome to HP Support Community
We can try a Trade OOBE Reset and then you can try using regular cartridges
Since these steps are specific to your Printer, I have sent you a private message with the instructions
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
05-30-2019 02:29 PM
I recently purchased the Officejet pro 6978 but broke the setup cartridge. I purchase new cartridges to put in the machine but can't get past the message Use Setup Cartridges. I have no way to use the setup cartridge as they were damaged while taking off the orange tab. Please help me solve this issue.
07-25-2019 08:55 AM
I have the same problem with an Envy 5032 S/N: TH89E6H1HB FPU: M2U85-64002, there are no setup cartridges in my box. Can you send me the relevant bypass please as I see it has been successfull with similar issues. Thanks in advance!
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