01-29-2020 10:54 AM
I was gifted a new/in the box HP Officejet Pro 8025 for Christmas. Trying to set it up, I realized that there were no ink setup cartridges in the box. I bought new HP cartridges but can't get passed the insert setup ink cartridge message. The box went out in the trash with all the wrapping paper. I can't return it...
Can someone please private message me a way to get around this error. Thank you.
Solved! Go to Solution.
01-31-2020 05:22 PM
Welcome to HP support community.
I am sending you a private message with the steps to bypass setup cartridge. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
02-02-2020 09:25 AM
Thank you so very much. Success!!
Just had to tweak instructions a tiny bit...
Return Arrow (BL), was hidden, not lit up. Touch anyways.
Printer would not turn off so I just unplugged for a minute.
Turned printer back on and it started it initializing ink system!! -- THANK YOU.
So appreciative of all your help.