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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP OfficeJet Pro 6978

Hello,

 

I have a "HP OfficeJet Pro 6978 printer." My toddler played with the buttons and now I have an error that says "Use setup cartridges that came with your printer." I no longer have these cartridges. Is there a way to bypass this message?

 

Thank you,

Sarah

1 REPLY 1
HP Recommended

@13579printhelp 

Hello,

You should only modify the specified fields and please do not upload them publicly in the community. I sent you a private message with the required information.

I remain at your disposal in case of needed.

Best regards,



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